• What is the discount for charities and non-profit organizations?

  As a non-profit organization or charity, you are eligible for a 50% discount. Learn more about how you can be awarded the discount below.Some readers

• What is included in Publer Free?

  The version of Publer allows you to connect and schedule posts for up to 3 Social Accounts from any of the supported social accounts. The limitations on the Free plan are: Only 3 social accounts, except Twitter, can be added. Each social account is counted aFew readers

• How to cancel my subscription

  Learn how to cancel your subscription with Publer at any time in a few easy steps.Few readers

• Can I downgrade or upgrade my subscription at anytime?

  Easily downgrade or upgrade your subscription on Publer in a few easy steps.Few readers

• How to change/update my payment method

  Change or update the payment method that you have on file in a few easy steps for your PayPro account. Few readers

• What is the refund policy?

  Learn more about the refund policy in Publer. We are very transparent and will always refund you accordingly.Few readers

• How to download my invoices

  Learn where you can find, view, and download your invoices on Publer.Few readers

• What is included in Publer Professional?

  Publer Professional is our most popular plan. It supports all social networks, has eternal post history, and allows you to schedule unlimited posts. Remember: It comes with a 7-day free trial. You can cancel at anytime. A credit card or a PayPal account is required for the subscription / free trial. You can choose the number of social accounts and additional team members you need by clicking on the Up & Down arroFew readers

• What payment methods do you accept?

  You can subscribe to Publer with any major credit or debit card or use your PayPal account.Few readers

• What is included in Publer Business?

  Publer Business provides full access to all superpowers on Publer. Remember: It comes with a 14-day free trial. You can cancel at anytime. A credit card or a PayPal account is required for the subscription / free trial. You can choose the number of social accounts and additional team members you need by clicking on the Up & Down arrows on the Plans and Pricing page.Few readers

• Why the daily post limits?

  Learn more about the daily post limits on Publer and why they are needed.Few readers

• What kind of customer support do you offer?

  We try to be as active as possible and provide the best customer support.Few readers

• Why am I being charged twice?

  When making changes while you are on one of the Free Trials on Publer, your bill will be split into two, but you won't be charged twice. Learn more below.Few readers

• Will Publer increase my price in the future?

  While prices might change in the future, you as a current customer will never be affected. The changes will only affect new customers only.Few readers

• What is the discount for managing tons of social accounts with Publer?

  Everyone will always be able to save money with the discounts that are available on Publer.Few readers

• How to switch to the new plans

  As of recently, Publer has introduced new plans, which are Free, Professional, and Business.. Learn more about the changes that were applied to the new plans here. To switch to the new plans: Go to the top right corner, on the Profile dropdown on Publer. Select Switch to the new plans. Then, you will be led to a page where you can choose to remain on the same plan or change to the corresponding new plan. Simply select "Switch to new plan".Few readers

• How to pause my Publer subscription

  Pause your Publer Subscription. Benefits of pausing and why is better than canceling.Few readers

• What is the difference between the New and Old plans?

  The main difference between the old and the new plans is not big, however, there are some changes. With the New Plans, the main difference is that: The default social accounts per plan start at 3 social accounts, but it can be increased for Professional and Business. All the Plans support videos, GIFs, and multi-photo posts. Only Business supports Analytics and insights for all social accounts. Learn more about this in detail here (https://blog.publer.io/important-updates-to-Few readers

• What are the old Legacy plans?

  The old Plans that Publer had, which are now referred to as the Legacy Plans, were the Free, Argentum, and Aurum plans. With the New Plans, the main difference is that: The default social accounts per plan start at 3 social accounts and not 5 social accounts. All the Plans support videos, GIFs, and multi-photo posts. Previously, only Aurum supported these post types. Only Business supports Analytics and insights. Previously, this was also supported with Argentum, butFew readers

• How does the bonus system work?

  How does the bonus system work? All bonuses and different procedures for each one of them.Few readers

• How to resolve error "payment has been declined by your bank/payment provider"

  When trying to upgrade your plan on Publer in the middle of an active subscription and use a different payment method here are some things to keep in mind. When upgrading via PayPro Global: If you are in the middle of an active subscription, and you want to upgrade using different card or a different payment method: Cancel the current subscription and resubscribe. When resubscribing, make sure to enter the new payment method information. You will not lose any data. YouFew readers

• How to pay with a Purchase Order or a Wire Transfer

  Pay annually for your Publer subscription by using a Purchase Order.Few readers

• How to add my VAT/GST number?

  To add the VAT, GST or UID number when starting a new subscription: Start the checkout process for your subscription. Select Business purchase and then the VAT will show up where applicable. Fill out the fields as required. Complete the checkout process.Few readers