How often are the analytics/metrics refreshed?
Publer will automatically refresh all the metrics/analytics every 24 hours for all the posts of the last 7 days.
However, you can also refresh the analytics in real-time by manually syncing insights, as shown below. For a more detailed guide, go here.
When you manually sync insights, you can go as far back as three years ago.
To sync insights:
Go to Analytics on Publer.
Then, on the top right corner, click on Sync Insights.
Select the date from when you wish to sync insights. It can be from today, a few days ago, or as far back as three years ago.
Note: When you sync insights, the posts and the insights from the specified date will be synced. The maximum sync date is 3 years back. If you want to only sync the posts, make sure to follow the steps here.
You will see a notification on the screen, telling you that the syncing process has started.
After a little time, you will get a Notification on the bell, letting you know that the syncing process has finished.
Learn more about syncing insights and how to manage Analytics on Publer here.
Updated on: 21/11/2023