Articles on: Schedule & Manage Posts

Why is my Google Business Profile post not published?

Sometimes your Google Business Profile might be returning the following error:

Error from Google: Creating/Updating a local post is not authorized for this location.

That error shows up when:

Your business is under a restricted category (i.e. hotels) that is not eligible for posting.
You are using language that goes against Google's Community Guidelines.
Your permissions may have been changed, or revoked, thus not allowing you to post.

Depending on which error it might be, take the necessary action, such as change the category, remove the inappropriate language, or give the full permissions respectively.

Take a look at Google's forums to learn more about why this might be happening to your account.

Also, don't forget about #2. When you go against Google's guidelines, then your posts will not show up on your Google Business Profiles. For example, you cannot use the phone number in your captions as it is against Google's guidelines. Learn more here.

If you are still not able to fix the issue, simply contact us via the live chat on our website or via email at [email protected].

Updated on: 10/02/2023

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