Articles on: Connecting Social Accounts

Why can't I see the Facebook Page I want to add to Publer?

If you are getting the error "No eligible social accounts to add" when trying to connect to your Facebook Page, then most probably some permissions are missing on the Business Integrations section.

To connect to your Facebook Page



1. Try the following



Go to Social Accounts on the left side.
Click Connect, select Facebook Page and continue.
In the following screen make sure to select Edit Settings instead of Continue.



Here, make sure to select all the linked Facebook Pages that you want Publer to have access to.



Make sure that all the permissions are toggled on and click on Done.



Lastly, select all the Facebook Pages that you want to connect to Publer.


2. If the above doesn't work, try the following:



Go to Facebook Settings > Business Integrations and search for or click on "publer.io".
In the popup, make sure that you've given Publer access to all the required permissions for all the linked Facebook Pages that you want to use on Publer.



Make sure to click on See all Pages and select the ones that you want to use on Publer.
Moreover, scroll down till the end and double-check that the Facebook Pages you want to use are selected in every category.



Once you do that, try adding the missing Facebook Page one more time.


3. Lastly, if you still have no luck, try this resource:



Go to Facebook Settings > Business Integrations one more time and search for or click on "publer.io".
Select "publer.io" and click on Remove on the top left corner.



You can also click on View and Edit and in the popup, scroll down and click on "Remove".

This will simply disconnect Publer from the Facebook Business Integrations, it will not remove the social accounts from Publer, and none of your content/insights will get lost. However, you will need to reauthenticate the accounts connected to your Facebook Profile again.
Once you do that, try adding the missing Facebook Page one more time.
Don't forget to reauthenticate the existing Facebook Pages, Groups, and Instagram accounts.

Updated on: 18/10/2022

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