What is VAT?

VAT (Value-Added Tax) or GST (Goods and Services Tax) is a consumption tax added to the cost of goods and services at each stage of production, ultimately paid by the end consumer, helping governments generate revenue.

The the tax rate will vary from country to country. If you are paying through Paddle, you can find the sales tax for your country here.

In Publer, you will be able to add a VAT or tax number when starting a new subscription with both Paddle or PayPro, if your country is VAT-eligible.

Note: When paying through Paddle, you can add the VAT number at a later time if you have already started your subscription, while for PayPro, you would need to restart the subscription to add the VAT number.

Adding VAT for a new subscription:

Go to Settings > Billing in Publer to start your subscription.
Depending on where you are located, you will be assigned to one of our payment providers, PayPro or Paddle.

PayPro

Specify your plan details, and click on Continue. The checkout form with PayPro will show up on the screen.
Select Business purchase to see the field where you can add the VAT or Tax number.



Fill out the fields as required, including Business name and Tax number (referring to VAT/GST/UID).
Double-check you have entered the correct information and finalize the checkout process.

Note: After completing the checkout process, your information will be saved for all future invoices.

Paddle

Specify your plan details, and click on Continue. The checkout form with Paddle will show up on the screen.
You will see the VAT charge on the left. Simply click on Continue.
Then, click on Add Vat to see the fields where you can add the VAT or tax number.



Fill out the fields as required, including VAT number and Company name, info, and address.



Double-check you have entered the correct information and finalize the checkout process.

If you're an EU-based user and encountering the "unable to validate VAT number" issue, it is likely because the VAT number is not valid for cross-border transactions. You can verify the validity of your VAT number through the VIES entity by visiting this link.

Note: After completing the checkout process, your information will be saved for future invoices.

Adding VAT to an existing subscription:

PayPro:

You cannot add your VAT number and address to existing invoices if you've already started a subscription with PayPro.

To update your information, you'll need to cancel your current subscription and resubscribe, making sure to enter your VAT number and address during the new checkout process.

Note: All the data on your account will be safe as long as you resubscribe again within 24 hours of cancelling. If applicable, you will also automatically receive a refund for any overlap between your old and new subscription. What you can do is validate the VAT number through the VIES entity here.

Paddle:

If you have made at least two payments with Paddle, you can add the VAT number:

In the Settings > Billing section.
Scroll down and go to Invoices. Find the latest invoice and click on View invoice.



You will be redirected to the invoice, where you will be able to Add Address & VAT Number.

You simply need to add the VAT once, and it will be applied to all your future invoices, so you don't have to worry about VAT being charged again in the future.



After entering the business information and VAT number, click Save to update the invoice.

If you're an EU-based user and encountering the "unable to validate VAT number" issue, it is likely because the VAT number is not valid for cross-border transactions. You can verify the validity of your VAT number through the VIES entity by visiting this link.

Note: In the case when you don't see the option to Add address & VAT number, you need to cancel your current subscription and resubscribe.

Keep in mind:

You can go back at anytime to change the Business Details in your Paddle invoice. The changes will be applied to all future invoices.
If you want to edit/change VAT number, you need to cancel your current subscription and resubscribe with the correct VAT.
All the data on your account will be safe as long as you resubscribe again within 24 hours. You will also automatically receive a refund for any overlap within 24 business hours after resubscribing.
If you have already started the subscription and paid for VAT previously, you can simply add the VAT number and you will automatically get refunded for it.
VAT regulations vary by country, so make sure to research the requirements in your location.

Updated on: 20/11/2024