How to cancel my subscription
If you want to put a stop or pause to the auto-deduction or automatic renewal of your Publer subscription, you need to cancel or pause the subscription in the Settings > Billing tab.
WARNING: If you downgrade from a paid plan to the FREE plan, all your scheduled posts will be lost.
Click on the profile dropdown menu and go to Settings.
Then, navigate to Billing.
You can cancel your subscription at any time by clicking on Cancel Subscription.
After that, you'll need to confirm the cancellation by checking the box and clicking the Confirm Cancellation button.
Tip: You have the option to pause your subscription, which lets you keep all your posts, insights, and account data intact. You can resume your subscription at any time you choose without losing any data.
The checklist dynamically updates according to the user status. For example, if you haven’t connected any social accounts, you won’t see options related to social media or scheduled posts. Similarly, if you’re on the professional plan, features specific to the business plan will not appear in your checklist.
Once you click on Cancel Subscription, the system will prompt you to enter your password.
If you register for your Publer account using Google or another method rather than with an email and password, you’ll need to generate one by resetting it first.
You can reset the password here.
Once you’ve reset your password, you can proceed to cancel the subscription with the new password.
Note: When you cancel your subscription, you have 24 hours to resubscribe without losing any data. Upon resubscribing, you'll be charged the full amount, but we will ensure that you are refunded for the overlap period.
This is optional, but before canceling your subscription, you can also share your feedback about your experience with Publer by clicking the Leave Feedback button.
Additionally, you can easily reach out to Support by clicking the Chat with Support option. Our team is available to help with any questions or concerns you may have, ensuring you get the guidance and support you need before making your final decision.
If you downgrade from a paid plan to the FREE plan, all your scheduled posts will be lost.
You can keep using the paid version until your subscription or trial period ends, unless you ask for a refund.
When you cancel your subscription, you have 24 hours to resubscribe without losing any data. Upon resubscribing, you'll be charged the full amount, but we will ensure that you are refunded for the overlap period.
You have the option to Pause your subscription, which lets you keep all your posts, insights, and account data intact. You can resume your subscription at any time without losing any data.
Updated by: John Ezekiel Jacinto
WARNING: If you downgrade from a paid plan to the FREE plan, all your scheduled posts will be lost.
To cancel your subscription:
Click on the profile dropdown menu and go to Settings.
Then, navigate to Billing.
You can cancel your subscription at any time by clicking on Cancel Subscription.
After that, you'll need to confirm the cancellation by checking the box and clicking the Confirm Cancellation button.
Tip: You have the option to pause your subscription, which lets you keep all your posts, insights, and account data intact. You can resume your subscription at any time you choose without losing any data.
The checklist dynamically updates according to the user status. For example, if you haven’t connected any social accounts, you won’t see options related to social media or scheduled posts. Similarly, if you’re on the professional plan, features specific to the business plan will not appear in your checklist.
Once you click on Cancel Subscription, the system will prompt you to enter your password.
If you register for your Publer account using Google or another method rather than with an email and password, you’ll need to generate one by resetting it first.
You can reset the password here.
Once you’ve reset your password, you can proceed to cancel the subscription with the new password.
Note: When you cancel your subscription, you have 24 hours to resubscribe without losing any data. Upon resubscribing, you'll be charged the full amount, but we will ensure that you are refunded for the overlap period.
This is optional, but before canceling your subscription, you can also share your feedback about your experience with Publer by clicking the Leave Feedback button.
Additionally, you can easily reach out to Support by clicking the Chat with Support option. Our team is available to help with any questions or concerns you may have, ensuring you get the guidance and support you need before making your final decision.
Keep in mind:
If you downgrade from a paid plan to the FREE plan, all your scheduled posts will be lost.
You can keep using the paid version until your subscription or trial period ends, unless you ask for a refund.
When you cancel your subscription, you have 24 hours to resubscribe without losing any data. Upon resubscribing, you'll be charged the full amount, but we will ensure that you are refunded for the overlap period.
You have the option to Pause your subscription, which lets you keep all your posts, insights, and account data intact. You can resume your subscription at any time without losing any data.
Updated by: John Ezekiel Jacinto
Updated on: 02/12/2024
Thank you!