How often are the metrics refreshed?
Publer automatically refreshes the metrics every 24 hours for all the posts of the last 7 days. However, you can also refresh the analytics in real-time by manually Syncing insights.
Go to Analytics.
Click on Sync Insights.
You will receive a notification once syncing is completed
You can click on the notification and it will refresh the analytics
You can also wait some time and simply refresh Publer and the analytics will have been synced.
Keep in mind, we refresh the insights of past posts, that are from up to month ago, daily. Which means, we cannot show the current insights of a post that is older than 1 month. It will simply show the insights from the last time it was synced.
Learn more about Analytics here.
To sync insights
Go to Analytics.
Click on Sync Insights.
You will receive a notification once syncing is completed
You can click on the notification and it will refresh the analytics
You can also wait some time and simply refresh Publer and the analytics will have been synced.
Keep in mind, we refresh the insights of past posts, that are from up to month ago, daily. Which means, we cannot show the current insights of a post that is older than 1 month. It will simply show the insights from the last time it was synced.
Learn more about Analytics here.
Updated on: 07/03/2023
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